About This Site

In the spirit of transparency and collaboration, this site was created in June 2009 to share information related to the Cerezyme® (imiglucerase for injection) and Fabrazyme® (agalsidase beta) supply situations as well as to provide updates about the Allston manufacturing facility in Massachusetts. We hope that this website will be helpful and encourage you to check back frequently for new information.

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Contact

If you are a patient residing in the United States and would like to speak with a Case Manager in your area, call Genzyme Care Coordination
8am until 6pm EST, Monday through Friday
1-800-745-4447 (option 3) (toll free) or
1-617-768-9000 (option 3)

If you are a physician in the United States and have a question, call Genzyme Medical Information
8am until 6pm EST, Monday through Friday
1-800-745-4447, (option 2) (toll free) or
1-617-768-9000, (option 2)

Not in the United States?
Contact a Genzyme office in your country.

You can also send us an email.